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Head of Information Systems
Not specifiedFull-timeGeneral ManagementEnterprise Software
Lead IT operations, information systems engineering, and AI enablement. Set strategy and oversee business applications, automation, security, governance, and reporting while building and managing multidisciplinary teams.
Responsibilities
- Define and deliver strategy and roadmaps for IT, information systems, and AI enablement.
- Lead and develop IT, systems engineering, and AI enablement teams; hire, mentor, and set goals.
- Govern business applications, systems architecture, integrations, data flows, and system lifecycles.
- Identify opportunities for AI and automation and oversee delivery of tools, copilots, and workflows.
- Oversee global IT operations, endpoint and identity management, and employee support in partnership with Security.
- Establish systems and data policies, access controls, and compliance processes.
- Manage the MIS budget, technology spend, and vendor and outsourcing relationships.
- Ensure reliable systems data and reporting for business decision-making.
- Partner with business leaders to translate needs into scalable systems solutions.
Requirements
- Leadership experience in MIS, IT, or business systems at a SaaS or technology company, including managing managers and multidisciplinary teams.
- Experience leading IT operations, systems engineering, and business applications in a distributed environment.
- Track record of adopting AI and automation to improve productivity or efficiency.
- Understanding of CRM, ERP, HRIS, finance systems, integrations, and data architecture.
- Knowledge of IT security, governance, and compliance, including identity and access management, endpoint management, SOC 2, or GDPR.
- Experience owning budgets and managing vendors, consultants, or outsourced partners.
- Able to set strategy and roadmaps while remaining involved in technical decisions and delivery.
- Strong communication and stakeholder-management skills, including executive partnership.
Nice to have
- Experience scaling IT and MIS in a high-growth, globally distributed SaaS company.
- Familiarity with AI and LLM tools, automation platforms, and internal copilots.
- Experience supporting SOC 2 or ISO 27001 audits.
- Relevant degree or certifications such as ITIL, PMP, cloud, or security credentials.