Terms of Use

1. Subscription Plans and Access

The Service is provided under two subscription plans: Basic and Pro.

1.1 Basic Plan

• The Basic plan is automatically activated upon registration.
• The Basic plan provides users with 5 CV optimization tokens every 30 days.
• Tokens granted under the Basic plan are valid for 30 days from the date they are issued.
• Unused Basic plan tokens expire at the end of their validity period and do not roll over to the next 30-day period.
• Users may purchase additional optimization tokens if this functionality is available in their region.
• The price of each additional optimization token under the Basic plan is $1.49.

1.2 Pro Plan

• The Pro plan provides users with 20 CV optimization tokens every 30 days.
• The Pro plan subscription price is $11.90 per 30-day subscription period, excluding VAT or other applicable taxes unless expressly stated otherwise.
• Tokens granted under the Pro plan are valid for 30 days from the date they are issued.
• Unused Pro plan tokens expire at the end of their validity period and do not roll over to the next 30-day period.
• Pro users may purchase additional optimization tokens if this functionality is available in their region.
• The price of each additional optimization token under the Pro plan is $0.40.

1.3 Pro Subscription Cancellation

• Users may cancel their Pro subscription at any time from their account dashboard.
• Cancellation does not immediately terminate access to the Pro plan. The user will retain Pro access until the end of the current paid subscription period.
• After the current Pro subscription period ends, the user will automatically return to the standard Basic plan.
• The Pro subscription fee is non-refundable, except where a refund is required by applicable law.

We reserve the right to modify subscription terms, features, pricing, or availability at any time. Where required by applicable law, we will notify users of material changes in advance.

2. Tokens

Tokens are a virtual unit used within the Service to perform CV optimization.

• Tokens can be used exclusively for CV optimization processes within the Service.
• Subscription tokens are granted as part of the user's active plan and are valid for 30 days from the date they are issued.
• Purchased tokens may be subject to separate validity rules displayed at the time of purchase.
• Tokens are charged only upon successful completion of an optimization process.
• At the start of an optimization process, tokens may be temporarily reserved from the user's balance.
• If the optimization process fails or encounters an error, the reserved tokens are returned to the user's balance.
• Tokens have no cash value, cannot be exchanged for money, and cannot be transferred to another user account.
• Expired, used, or promotional tokens are not refundable, except where required by applicable law.

The following actions do not consume tokens:

• Re-optimization of an already optimized CV, where supported by the Service
• Generation of a personal note

We may provide users with a free feature called "Claim more", allowing them to receive additional promotional tokens. Promotional tokens may be subject to additional limits, availability rules, and expiration periods.

2.1 Promo Codes

• Users may receive promo codes as part of promotional campaigns, special offers, partnerships, or other marketing activities.
• Promo codes may be activated in the user's account dashboard, where supported by the Service.
• Successful activation of a promo code may add promotional optimization tokens to the user's token balance.
• Tokens issued through promo codes may have different validity periods depending on the specific promotion.
• The applicable validity period, token amount, and any relevant limitations will be shown to the user upon successful activation of the promo code.
• Promo codes may be limited by time, region, user account, number of uses, or other conditions defined by CVZilla.
• Promo codes and tokens issued through promo codes have no cash value, are not transferable, and are not refundable, except where required by applicable law.

3. Payments, Fees, and Pricing

Certain features of the Service, including the Pro plan and additional optimization tokens, may require payment.

• The Pro plan subscription price is $11.90 per 30-day subscription period.
• The price of each additional optimization token under the Basic plan is $1.49.
• The price of each additional optimization token under the Pro plan is $0.40.
• The ability to purchase additional tokens may depend on the user's region, payment method availability, technical availability, or other operational limitations.
• Any applicable fees, billing terms, taxes, and payment conditions will be presented to the user before payment.
• Prices displayed in the Service do not include VAT or other applicable taxes, unless expressly stated otherwise.
• Unless otherwise required by applicable law, paid subscription fees and purchased tokens are non-refundable.

We may change prices, available plans, token amounts, payment options, or paid features at any time. Price changes will not affect payments already completed, unless required by applicable law.

4. Changes to the Service and Terms

We reserve the right to modify or update these Terms at any time.

Where required by applicable law, we will notify users of material changes in advance.

Continued use of the Service after changes constitutes acceptance of the updated Terms.

5. Nature of the Service

CVZilla provides tools powered by machine learning and large language models (LLMs) to assist users in optimizing CVs and related content.

The Service does not guarantee accuracy, completeness, or suitability of any generated output.

Users are solely responsible for reviewing and verifying all generated content before using it.

6. User Responsibility

You acknowledge and agree that:

• You will independently review all outputs generated by the Service.
• You are responsible for any decisions or actions taken based on such outputs.
• You will not rely solely on automated results without verification.
• You will not submit false, misleading, unlawful, or third-party confidential information through the Service.

7. Data Protection and Privacy (GDPR)

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR").

7.1 Data Controller

CVZilla acts as the data controller for personal data processed in connection with the Service.

For any privacy-related inquiries, please contact us at team@cvzilla.io.

7.2 Types of Data We Process

• Account information, such as email and login details
• CV content and uploaded documents
• Generated outputs and optimization results
• Subscription, billing, and token usage data
• Usage data, such as interactions with the Service
• Technical data, such as IP address and device/browser information

7.3 Legal Basis for Processing

• Performance of a contract — to provide the Service
• Legitimate interests — to improve, secure, and operate the Service
• Consent — where required, including for testimonials or optional features
• Legal obligations — where applicable

7.4 Purpose of Processing

• Provide and operate the Service
• Process CV optimization requests
• Manage subscriptions, payments, and tokens
• Improve Service performance and user experience
• Ensure security and prevent abuse
• Comply with applicable legal obligations

7.5 Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in these Terms, comply with legal obligations, resolve disputes, and enforce agreements.

Users may request deletion of their data at any time by contacting us at team@cvzilla.io.

7.6 Data Sharing and Processors

We may share data with trusted third-party service providers that assist in cloud hosting, infrastructure, AI/LLM processing, analytics, payments, billing, and monitoring.

All such providers are contractually required to process personal data in accordance with applicable data protection laws.

7.7 Your Rights (EU Users)

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data
• Request rectification of inaccurate data
• Request erasure of your data
• Restrict processing
• Receive your data in a portable format
• Object to certain processing activities
• Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at team@cvzilla.io.

7.8 International Data Transfers

Your data may be transferred to and processed outside the EEA. Where this occurs, we will implement appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission or equivalent lawful transfer mechanisms.

7.9 Automated Processing

The Service uses automated systems, including AI models, to generate content and optimize user materials.

Such processing does not constitute automated decision-making producing legal or similarly significant effects under Article 22 GDPR.

8. No Liability for Outcomes

The Service is provided as a productivity tool only. CVZilla does not participate in job applications or hiring processes.

We are not responsible for any outcomes related to job applications, including but not limited to rejection, loss of opportunity, or any other consequences arising from the use of the Service.

If you use generated content without proper review, you assume full responsibility for any resulting consequences.

9. Testimonials and Feedback

With your consent, we may use and publish feedback, testimonials, or reviews related to the Service.

We will not disclose sensitive or personally identifiable information without your explicit permission.

10. Service Availability

We do not guarantee uninterrupted or error-free operation of the Service. The Service may be modified, suspended, or discontinued at any time.

11. Limitation of Liability

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind.

We shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the Service.

12. Contact

If you have any questions regarding these Terms or your personal data, please contact us at team@cvzilla.io.