Customer Support jobs in Israel

Support restaurant customers using the company’s technology products, troubleshoot system issues, and configure menus and systems at customer locations. No prior experience or programming knowledge is required; training is provided.

Build and lead a technical support operation for POS systems and payment devices. Manage the team, support processes, shifts, escalations, and service performance while resolving complex customer issues directly.

Provide professional support for the financial module of an ERP system, guiding customers and analyzing and resolving issues. The role is hybrid, with office options in Rosh HaAyin or Jerusalem. Training is provided, including for candidates without prior experience with this specific system.

Provide hands-on technical support for GPU-powered cloud infrastructure, resolve complex customer issues, and improve global support operations in collaboration with SRE, networking, and storage teams.

Provide application and post-sale support for optical scanning systems used at customer sites. The role connects customer needs with R&D, manufacturing, and global technical teams, and includes occasional international travel.

Build and scale customer support operations for a relationship-support platform. This hands-on role combines quality assurance, training, knowledge management, AI tooling, support workflows, hiring processes, and sensitive member care. It is an individual-contributor builder role without day-to-day,

Manage end-to-end technical and logistical service for customers, coordinating support, repairs, maintenance, shipments, and internal operational teams for defense systems.

Provide advanced technical support for enterprise customers using a cybersecurity platform focused on micro-segmentation and Zero Trust network security. Lead investigations, own issue resolution, and collaborate with engineering and other internal teams.

A mobile gaming company is seeking a Customer Experience Solutions Specialist to use conversational AI, workflow automation, and support data analysis to improve player experiences. The role is based in Tel Aviv-Yafo and requires full professional proficiency in English and Hebrew.

An expanding airline is hiring digital customer support representatives with strong Hebrew and English communication skills. The role combines customer service, booking assistance, and sales-oriented support across digital channels, with telephone assistance when needed.