ת
Technical Support and Customer Service Representative
On-siteNot specifiedCustomer SupportEnterprise Software
Join a technology company that develops business-management software for the beauty and aesthetics sector. This on-site role is based in Karmiel and works Sunday through Thursday, with no Friday shifts.
Responsibilities
- Provide professional service and respond to customers.
- Troubleshoot technical issues with the system.
- Train and guide customers in using the system.
- Handle customer inquiries and provide timely solutions.
- Coordinate regularly with internal teams.
Requirements
- Previous experience in customer service or technical support is required.
- Strong technology aptitude and excellent computer skills are required.
- Able to learn quickly and understand technology systems.
- Able to solve problems independently.
- Excellent written and verbal communication.
- Customer-focused, patient, responsible, organized, and able to work well with a team.
- Able to work under pressure and manage multiple tasks.
Benefits
- Professional training and ongoing support
- Opportunities for professional development
- Pleasant, professional work environment