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Junior Technical Support Representative
On-siteFull-timeCustomer SupportEnterprise Software
Provide technical assistance to customers using the company’s software and hardware products. The role is full-time, on-site in Petah Tikva, Sunday through Thursday, 8:00–17:00. Training is provided, and the position offers opportunities to learn and advance.
Responsibilities
- Assist customers with the company’s software and hardware products by phone, online chat, email, and remote access.
- Troubleshoot technical issues, install software, and provide user guidance.
Requirements
- Strong customer service and interpersonal skills
- Creativity and resourceful problem-solving
- Curiosity, motivation, and ability to learn independently
Nice to have
- Knowledge of or interest in technical subjects
- CCNA, MCSA, or computer networking certification
- Experience or training in communications or IT, including military communications or Mamram
Benefits
- Training provided
- Long-term role with opportunities for learning and career advancement