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Software Support Specialist
On-siteFull-timeCustomer SupportRetail Technology
Provide ongoing customer support for a company specializing in computerized point-of-sale systems. The role is based in Haifa’s Check Post area, is full-time, and has an immediate start.
Responsibilities
- Support company customers on an ongoing basis.
- Troubleshoot software and hardware issues.
- Manage and maintain the point-of-sale system.
- Work with servers and complex work environments.
- Respond professionally by phone and resolve issues in real time.
Requirements
- Previous telephone customer service experience is required.
- Strong, service-oriented telephone communication.
- Patience, interpersonal skills, and ability to work in a team.
- Ability to work in a dynamic environment and under pressure.