Q
Senior Product Operations Manager
Not specifiedFull-timeProduct ManagementQuantum Computing
Build and operate the processes, metrics, and information flows that support a growing product organization at a quantum computing control-systems company.
Responsibilities
- Define product OKRs and KPIs and run quarterly reviews, monthly reporting, and performance analysis.
- Measure delivery predictability, cycle time, intake throughput, and launch readiness; identify and improve process gaps.
- Own roadmap processes, prioritization, release and launch cycles, and readiness criteria with Product teams.
- Create a centralized customer feedback intake and turn input from customer-facing teams into traceable roadmap priorities.
- Measure product adoption and feature usage and use findings to inform roadmap and enablement decisions.
- Maintain internal and external product training, launch communications, and enablement materials to defined standards and schedules.
- Own information flows and handoffs between R&D, Marketing, and Sales.
- Run new product introduction from readiness criteria through launch and post-launch review.
Requirements
- At least 5 years in product operations, product management, business operations, or a comparable role at a technology company.
- Experience owning cross-functional processes end to end and building processes from scratch, driving adoption, and measuring results.
- Experience establishing performance reporting for leadership and explaining metric changes clearly.
- Comfort defining metrics, building dashboards, and using tools such as Jira, Confluence, Salesforce, and BI or data warehouse tools.
- Excellent written communication and sound judgment working with senior stakeholders across R&D, Product, Marketing, and Sales.
Nice to have
- Background in physics, engineering, or another technical field, or experience with deep-tech or hardware-and-software products.
- Experience with product analytics and usage instrumentation.
- Exposure to quantum computing, scientific instrumentation, or advanced R&D environments.