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18h

Head of Daily Banking and Digital Experience

Recruitx·Israel·en

Not specifiedFull-timeProduct ManagementFinancial Services

Lead daily banking products and end-to-end customer journeys across account opening, account management, payments, transfers, and related financial services. Drive digital innovation, process improvement, and customer experience in collaboration with business, technology, and operations teams.

Responsibilities

Own the daily banking product portfolio and customer journeys across the account lifecycle
Lead initiatives to improve customer experience and develop digital services
Identify market trends, technologies, and business opportunities
Redesign and automate workflows to create seamless processes
Use data-driven approaches to improve user experience, customer satisfaction, and business outcomes
Coordinate work across business, technology, and operations teams

Requirements

Bachelor’s degree in business administration, information systems, economics, engineering, or a related field
At least 5 years of senior management experience leading business, digital, or product units
Hands-on experience leading digital transformation, business innovation, and product development
Experience managing complex process- and data-driven operations
Experience leading large professional teams and working across organizational functions

Nice to have

A master’s degree
Experience in banking, credit, payments, or financial services

Relevance

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