Senior Product Manager
Join a leading eCommerce loyalty and UGC platform as a Senior Product Manager, focusing on AI-powered solutions. Drive product discovery and delivery with an empowered team, leveraging customer insights to build 0→1 products that transform user-generated content into growth engines.
Responsibilities
- Partner with engineering and design in a product trio to discover and deliver impactful solutions.
- Lead continuous discovery with customers, prospects, and stakeholders.
- Define problems at the intersection of UGC, AI, and e-commerce.
- Translate customer and business needs into product direction and priorities.
- Drive fast iteration cycles from discovery to delivery and learning.
- Use qualitative and quantitative insights to inform decisions and measure outcomes.
- Collaborate with GTM, sales, and customer success to ensure product adoption and feedback loops.
- Become a domain expert in UGC, customer behavior, and AI-driven capabilities.
Requirements
- 5–7 years of product management experience in SaaS companies.
- Experience in empowered product teams.
- Strong product discovery and delivery skills.
- Experience building customer-facing products.
- Experience with 0→1 product development.
- Excellent cross-functional collaboration skills.
- Strong analytical thinking and outcome-oriented mindset.
- Comfortable in fast-moving, ambiguous environments.
Nice to have
- Experience with AI/LLM-based products or features.
- Experience with data-rich products or recommendation/insight systems.
- Background in UGC, reviews, or customer engagement products.
- Experience in e-commerce or marketing technology.
- Technical fluency and ability to work closely with engineering.