Customer Service jobs in Israel

Join a global product support team providing advanced technical support and cloud operations for enterprise Zero Trust security solutions. The role focuses on resolving complex customer and partner issues, improving product reliability, and collaborating with engineering, product management, sales,‌

An international engineering, architecture, and BIM company is seeking an experienced Client Manager to connect clients with planning and engineering teams. The role combines client relationship management, team leadership, operational coordination, and process ownership throughout the project life

Advise a portfolio of high-growth Israeli startups as their primary technical partner. Guide architecture, operations, resilience, performance, security, and cost optimization while connecting customer needs with internal product and engineering teams.

Support clients using sports analytics software by answering inquiries, resolving issues, documenting solutions, and sharing customer feedback with internal teams.

Serve as a trusted technical advisor to enterprise customers, helping them adopt cloud services, improve operational health, manage risk, and achieve business outcomes.

A SaaS company is seeking a CX Operations Specialist to improve customer-facing engineering processes during a maternity leave replacement. The role partners with Customer Experience, Engineering, Product, and Operations teams to manage escalations, incidents, bugs, workflows, and proactive support.

Support enterprise Java applications, databases, and messaging systems across on-premise and cloud environments. Troubleshoot customer issues, coordinate escalations, and help maintain product quality for global customers.

Join an experienced support organization as the senior escalation point for complex issues affecting enterprise customers of an AI-powered SaaS platform. Own investigations through resolution, improve support systems, and represent the technical support function in customer discussions.

Lead strategic customer relationships across multiple industries for an AI-powered commercial optimization company. Serve as the primary client contact, drive successful delivery and adoption, support commercial growth, and travel to Genoa, Italy approximately twice monthly for client engagements.

Provide frontline technical support to enterprise customers using a fleet mobility platform. Diagnose complex issues, assist with integrations, and collaborate with product and engineering teams. This is a full-time, shift-based role that includes weekend work.