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Digital Customer Support Representative
Not specifiedFull-timeCustomer SupportAirlines
An expanding airline is hiring digital customer support representatives with strong Hebrew and English communication skills. The role combines customer service, booking assistance, and sales-oriented support across digital channels, with telephone assistance when needed.
Responsibilities
- Provide customer service through digital channels
- Handle inquiries about bookings, changes, cancellations, and ancillary services
- Manage multiple customer inquiries simultaneously
- Deliver tailored solutions while combining service quality with sales awareness
- Provide telephone support when required
Requirements
- High-level written and verbal Hebrew and English
- Strong customer service and sales orientation
- Ability to work in a dynamic, multitasking environment
- Technological orientation and comfort with digital platforms and computerized systems
- Excellent interpersonal and communication skills
Benefits
- Employment directly with the company from the first day
- Retention bonuses
- Paid professional training
- Health insurance from the first day
- Discounted flight tickets after six months
- Training fund after one year
- Energetic and professional work environment