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Customer Support and Systems Implementation Representative

JOB SPACE·Haifa, Israel·heAgent
Not specifiedNot specifiedCustomer SupportRestaurant Technology

Support restaurant customers using the company’s technology products, troubleshoot system issues, and configure menus and systems at customer locations. No prior experience or programming knowledge is required; training is provided.

Responsibilities

  • Provide ongoing support to customers
  • Identify and resolve system issues
  • Set up, update, and implement menus and systems for restaurants
  • Work directly with restaurants and business owners
  • Learn to use the company’s technology products

Requirements

  • Very good computer skills
  • Availability for rotating shifts from morning through late evening

Nice to have

  • Experience in technical support
  • Experience implementing systems

Benefits

  • Full training on the job
  • Rotating shifts that may suit students
  • Practical experience at a growing technology company
  • Opportunities for advancement

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Provide professional support for the financial module of an ERP system, guiding customers and analyzing and resolving issues. The role is hybrid, with office options in Rosh HaAyin or Jerusalem. Training is provided, including for candidates without prior experience with this specific system.

HybridFull-timeCustomer SupportEnterprise Software

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Customer Support and Systems Implementation Representative | CVZilla