Product Manager Technical Support
Join a leading industrial machinery manufacturer to develop and implement new product ideas in dairy technology. You will provide technical support, troubleshoot, and commission separation equipment while collaborating with internal and external teams.
Responsibilities
- Develop new processes and procedures in collaboration with internal and external departments
- Collect and evaluate new products, processes, and application areas for dairy technology
- Conduct economic assessments of new processes
- Create development plans and project proposals
- Perform and supervise trials and development work at customer sites, and prepare test reports
- Manage prototype developments and hand over products to sales
- Provide troubleshooting, technical support, and assistance with commissioning and modifications
Requirements
- Completed technical education, e.g., in mechatronics or equivalent qualification
- Further training as a technician is desirable
- Solid professional experience as a service or process technician
- Basic knowledge of Siemens TIA Portal and STEP 7 programming
- Process engineering experience in the food industry is desirable
- Relevant industry and/or product knowledge in dairy technology is an advantage
- Good German and English skills
- High willingness to travel
Nice to have
- Further training as a technician
- Process engineering experience in the food industry
- Relevant industry and/or product knowledge in dairy technology
Benefits
- Attractive compensation according to the metal and electrical industry collective agreement
- Permanent employment contract with 30 vacation days per year
- Company fitness: EGYM Wellpass – access to over 15,000 sports and wellness offers
- Modern benefits including bicycle leasing via JobRad, high-quality IT equipment, and company pension scheme
- Company car (also for private use)
- Discounted meals in the on-site employee restaurant
- Individual development opportunities: extensive training and structured onboarding
- Future-proof: work in an innovative, globally successful company