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Product Manager, Courier Delivery Experience
·Germany
Not specifiedFull-timeProduct ManagementSoftware Development
Seeking a Product Manager to own the courier and consumer delivery experiences on a global delivery platform. You will define vision, roadmap, and work cross-functionally to enhance courier satisfaction, delivery efficiency, and overall user experience through data-driven, user-centric product development.
Responsibilities
- Define the vision and roadmap for courier and delivery experiences.
- Lead cross-functional teams across engineering, design, product, and operations to deliver user-centric solutions.
- Improve courier satisfaction and delivery efficiency through data-driven product improvements.
- Own the end-to-end courier journey from onboarding to delivery completion.
- Collaborate with business stakeholders to align product strategy with company goals.
- Define and track OKRs to measure success and drive bottom-up alignment.
- Innovate on live delivery interactions across courier, merchant, and consumer touchpoints.
Requirements
- Several years of product management experience, focusing on consumer-facing products.
- Expertise in developing user-centric products and solving complex UX challenges.
- Demonstrated ability to support cross-functional teams and foster operational excellence in fast-paced industries.
- Proven track record in influencing cross-functional teams including engineering, data, design, and operations.
- High ownership, collaborative capabilities, and attention to product details.
- Strong ability to define, execute, and measure OKRs.
- Excellent stakeholder management skills, able to engage with leadership.
Benefits
- Competitive compensation including monthly pay and equity (RSUs).