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Provide technical support to business customers across Microsoft 365, a financial file-conversion system, communications, and information security. The role includes five shifts per week, including weekends, and participation in an on-call rotation supporting 24/7 operations.
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Provide technical support to company customers using Microsoft 365, banking software, and VMware Horizon. Manage routine environments, resolve user issues, and escalate complex incidents when needed.
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Monitor network and IT services, detect and analyze incidents, and provide first-line technical support. The role involves shift work, including weekends, and requires completion of a suitable security-clearance process after hiring.
Create a profile to see your match.
Create a profile to see your match.