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Product Manager

·United States
On-siteFull-timeProduct ManagementeCommercehealthcare

Seeking a Product Manager to own end-to-end product areas for a voice AI platform serving eCommerce and healthcare brands. Define direction, shape solutions, and drive execution to improve automation, retention, and customer experience. On-site in Marina del Rey, CA.

Responsibilities

  • Own defined product areas end to end, from direction to execution
  • Define and prioritize features for core voice experiences and automation capabilities
  • Collaborate with Customer Success, Engineering, Sales, and Marketing to drive adoption and impact
  • Meet with customers to demonstrate how to increase phone automation over time
  • Partner with Engineering on priorities, detailed specs, and QA
  • Align with Marketing on feature launches and customer targeting
  • Set a high bar for execution, usability, and coherence across the product

Requirements

  • Experience building products where system behavior is critical to success
  • Outcome-oriented mindset focused on revenue, retention, and efficiency
  • Comfortable with products combining software, data, and AI behavior
  • Strong intuition for systems, APIs, and product constraints (latency, reliability, scale)
  • Experience with AI, automation, or complex workflow products
  • Ability to design experiences for high-stakes user actions (payments, cancellations, scheduling)
  • Highly data-driven with a focus on measurable metrics
  • Thrives in fast-paced environments, defining problems before solving them

Benefits

  • Comprehensive healthcare
  • Unlimited vacation with mandatory time off
  • Equity eligibility

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