A
Senior Sales Operations Lead, Cloud Technology
On-siteFull-timeSales OperationsEnterprise Software
Lead field technology operations for a global cloud business, partnering with technical and commercial leaders to turn strategy into measurable customer and business outcomes. The role combines strategic planning, performance management, migration execution, resource allocation, and cross-functional
Responsibilities
- Advise area technology leaders on strategy, organizational performance, risks, priorities, and investments.
- Develop and execute technology operating plans aligned with regional strategy and business priorities.
- Establish KPIs, lead business reviews, and deliver decision-oriented performance insights.
- Align technical priorities and capacity with business plans and identify gaps requiring leadership action.
- Own migration and modernization strategy from opportunity identification through launch and consumption realization.
- Coordinate GenAI, customer adoption, and other strategic initiatives, recommending when to scale, redesign, simplify, or stop.
- Provide data-backed recommendations on capacity, coverage, skills, and technical resource allocation.
- Track customer progress from technical engagement to production adoption and measurable business outcomes.
- Connect area leadership with regional and global operations teams, sharing standards and scalable practices.
- Drive execution across sales, business development, professional services, partners, finance, and technical organizations.
Requirements
- Bachelor’s degree or equivalent.
- Experience in strategy and operations, business operations, sales operations, technical operations, program management, consulting, or a related field.
- Strong strategic judgment, analytical ability, commercial awareness, and operational discipline.
- Ability to influence senior stakeholders and work effectively across technical and non-technical teams.
- Ability to translate complex business and technical priorities into clear operating plans and measurable outcomes.
Nice to have
- Experience with Salesforce, other CRM platforms, or business intelligence tools.
- Background in cloud computing, enterprise technology, software, technical sales, customer success, or professional services.
- Experience leading migration and modernization programs from customer prioritization through launch and consumption realization.