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Sales Operations Manager
Not specifiedFull-timeSales OperationsAI Training Data ServicesDigital Platforms
Own the processes, automation, and systems that support a global sales organization at a company providing training data and related services for AI developers and robotics companies.
Responsibilities
- Design scalable sales processes and workflows.
- Build and maintain automations for lead routing, enrichment, qualification, follow-ups, and pipeline management.
- Integrate CRM, sales, marketing, and other business systems.
- Maintain and optimize CRM structures, fields, rules, workflows, and automations.
- Monitor and troubleshoot sales processes and automations, and implement improvements.
- Partner with Sales leadership and cross-functional teams to identify operational gaps and improve team performance and scalability.
- Evaluate sales technologies and tools; document processes, workflows, and automations.
- Use data and operational insights to identify process improvements.
Requirements
- At least 3 years of experience in Sales Operations, Revenue Operations, Sales Automation, Business Operations, or a similar technical role.
- Hands-on experience building sales automations and workflows, and designing and implementing sales or business processes.
- Experience with CRM systems, sales technology, and integrating systems to support automated workflows.
- Ability to translate business requirements into technical solutions; analytical and problem-solving skills.
- Understanding of B2B sales processes and sales funnels.
- Excellent written and spoken English; strong organization, attention to detail, ownership, and communication skills.
Nice to have
- Experience with Salesforce, HubSpot, or similar CRM platforms.
- Experience with Zapier, Make, n8n, APIs, webhooks, or data integrations.
- Experience using AI-powered sales tools and automation.
- Experience in a data, AI, robotics, SaaS, or technology company, or building Sales Operations infrastructure in a high-growth environment.