Ecommerce Manager
Lead day-to-day e-commerce operations, direct team, and own customer journey for a luxury fashion retail group. Drive commercial performance through Shopify Plus, Klaviyo, and conversion optimization.
Responsibilities
- Lead and manage daily e-commerce operations
- Direct team and align cross-functional processes
- Own homepage merchandising and commercial content
- Optimize conversion through UX and data-driven insights
- Manage promotions, updates, and issue resolution
Requirements
- 5+ years managing commercial e-commerce platform
- 2+ years team management experience
- Hands-on Shopify Plus administration expertise
- Practical Klaviyo experience for retention and campaigns
- Strong English communication skills
Nice to have
- E-commerce platform migration experience
- Luxury, fashion, or multi-brand retail background
- Experience managing loyalty programs at scale