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Business Applications Manager
On-siteFull-timeProgram ManagementFinancial ServicesEnterprise Software
Own the organization’s SaaS and business application portfolio, including system administration, integrations, access governance, vendor management, and AI implementation in a regulated financial technology environment.
Responsibilities
- Monitor business system health and resolve integration, API, synchronization, and availability issues.
- Optimize SaaS configurations, activate unused capabilities, and automate manual processes.
- Manage permission models, access reviews, joiner-mover-leaver processes, SSO, and SCIM provisioning.
- Design self-service request and approval workflows.
- Maintain SaaS inventories, identify overlapping tools, and manage consolidation or decommissioning.
- Evaluate and approve new tools based on technical fit, security, compliance, and commercial value.
- Manage vendors, renewals, licenses, and escalations.
- Translate business needs into system configurations, automations, and integrations.
- Lead AI implementation and agentic AI governance across internal systems and processes.
- Run implementation or migration projects, coordinating timelines, dependencies, vendors, and stakeholders.
Requirements
- At least 5 years of experience in business applications or SaaS operations.
- End-to-end ownership of at least three business platforms, including configuration, integrations, and permissions.
- Hands-on administration of Monday.com, Jira, Asana, or a comparable work management platform.
- Strong Microsoft 365 administration experience, including SharePoint Online architecture, permissions, document management, and lifecycle management.
- Experience designing and enforcing access models, including role-based access, SSO, SCIM, or directory-based provisioning.
- Practical experience implementing AI tools and AI-driven automation in business processes.
- Experience translating departmental needs into system configurations, automations, and integrations.
- Experience managing multi-stakeholder implementations or migrations from scoping through rollout and adoption.
- Excellent written and verbal communication in English and Hebrew.
Nice to have
- Experience with SaaS management platforms such as Torii or Zluri.
- Experience with enterprise LLM platforms, MCPs, connectors, or agent frameworks.
- Experience leading system consolidation or migration projects.