Senior Product Manager
Lead product initiatives for an enterprise process-experience platform, balancing customer business needs with the needs of employees who use the product. Own work from discovery through launch and adoption, partnering with customers, users, designers, and engineers.
Responsibilities
- Own product initiatives from discovery and customer and user research through vision, prioritization, execution, launch, and adoption.
- Understand enterprise customer needs and end-user behavior to guide product decisions and deliver business value.
- Partner with customers, users, designers, and engineers to create intuitive product experiences.
- Translate user insights, customer feedback, and business needs into product requirements and decisions.
- Improve user adoption, engagement, usability, and product experience.
- Collaborate across product, design, engineering, customer success, sales, and marketing.
- Create product documentation, requirements, and enablement resources.
- Influence product direction and encourage cross-functional collaboration.
Requirements
- At least 5 years of experience as a Product Manager.
- Experience building products where usability, user experience, and adoption were important to success.
- Experience with B2B products with a strong end-user experience, B2B2C products, marketplaces, or consumer products.
- Experience working with mid-market or enterprise customers and balancing customer and end-user needs.
- Strong product discovery skills, including customer and user interviews and translating insights into product direction.
- Experience leading product initiatives with engineering and design teams from concept to launch.
- A track record of defining, launching, and iterating on products.
- Ability to influence cross-functional teams without direct authority.
- Strong product documentation skills, including an example of an effective product document.
- Excellent written and verbal English communication skills.
Nice to have
- Experience working at a startup or smaller company.