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NOC Team Lead

Rapyd·Tel Aviv, Israel·en

Not specifiedFull-timeDevOps & SREFinancial Services

Lead global 24/7 NOC operations while advancing monitoring, automation, incident management, and SRE practices for reliable production systems.

Responsibilities

Direct global 24/7 NOC teams and oversee incident response, service uptime, and operational excellence.
Implement monitoring, alerting, and observability using tools such as Prometheus, Grafana, and Datadog.
Automate repetitive operational tasks and reduce manual troubleshooting and human error.
Oversee critical incident management, stakeholder communication, root-cause analysis, and post-incident reviews.
Coach and develop NOC engineers and SREs while fostering continuous improvement.
Collaborate with engineering, development, and IT teams to meet performance and SLA requirements.

Requirements

At least 3 years of experience managing technical teams in NOC, SRE, or infrastructure environments.
Experience with AWS, Azure, or GCP; Kubernetes; Linux or Unix; and Python, Bash, or Golang scripting.
Experience with monitoring platforms such as Datadog and CI/CD tools such as Jenkins or GitLab.
Strong communication, leadership, and crisis management skills.

Relevance

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