Java Backend Developer – Contact Center Systems
Develop and maintain Java applications for an existing Genesys on-premises contact center system, with involvement in a planned cloud migration project.
Responsibilities
- Develop and maintain applications in a Genesys on-premises environment.
- Contribute to a future cloud migration project.
- Develop Java services and REST APIs integrating with core banking systems and enterprise middleware.
Requirements
- At least 3 years of Java development experience.
- At least 4 years of IVR or CTI systems development experience.
- Proven experience developing REST APIs and integrating enterprise systems.
- Hands-on experience with SQL or Oracle databases.
- Experience using Git.
Nice to have
- Experience with Genesys Engage or cloud-based contact center solutions (CCaaS).
- Experience with other contact center systems.