Junior AI Engineer
Seeking a Junior AI Engineer to build and deploy AI-driven automation solutions for global customer support. Responsibilities include developing automated workflows, designing prompt chains, and integrating AI agents with CRM systems. Requires 1+ years of experience with AI applications, scripting skills, and proficiency in Hebrew and English.
Responsibilities
- Build, code, and deploy automated solutions and AI agents
- Architect, code, and maintain automated workflows and backend integrations
- Design, test, and optimize prompt chains and autonomous AI agents
- Analyze support data to identify manual overhead and implement automations
- Partner with Product, R&D, CRM, and Data teams to bridge technical gaps
- Establish and track KPIs to continuously optimize automation performance
Requirements
- 1+ years of experience building AI-driven applications or complex automations
- BSc in Industrial Engineering, Information Systems, or similar field
- Basic to intermediate scripting skills (Python/JavaScript) and experience with AI coding assistants
- Practical expertise in enterprise orchestration platforms (Torq, Make, Zapier)
- Experience with modern CRM ecosystems (Zendesk, Salesforce)
- Deep familiarity with LLM APIs and advanced prompt engineering
- Strong data literacy
- Full proficiency in Hebrew and English
Nice to have
- Experience with SQL/BI tools