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SMB Account Manager
Not specifiedFull-timeCustomer SuccessLogistics
Manage a portfolio of small and medium-sized business clients for a B2B employee benefits solution, leading onboarding, long-term support, and account growth.
Responsibilities
- Manage a portfolio of SMB clients and build senior-level relationships
- Lead company launches from planning through execution, including launch events and training sessions
- Own the client lifecycle from opportunity identification and solution pitching through long-term strategic support
- Coordinate with Product, Marketing, Support, and Operations to tailor solutions and ensure effective delivery
- Analyze account performance and market trends to identify optimization and growth opportunities
- Represent the service at industry events and client meetings
- Drive initiatives that improve client satisfaction, retention, and revenue growth
Requirements
- 2–4 years of experience in account management, business development, or B2B partnerships
- Strong commercial acumen and understanding of B2B business dynamics
- Strong relationship-building and stakeholder-influence skills
- Data-driven approach with the ability to turn insights into business decisions
- Independent, proactive, and accountable working style
- Fluent spoken and written Hebrew and English
Benefits
- Collaborative and motivated team environment
- Opportunity to grow a B2B service within an established technology company
- Work with local and international colleagues
- Direct impact on client success