C
Product Manager
·Canada
On-siteFull-timeProduct ManagementEnergy Technology
Join a collaborative digital product team to own and optimize customer-facing products, focusing on adoption, engagement, and conversion. This role is based in Calgary with a 4-day on-site schedule.
Responsibilities
- Own and optimize existing customer-facing digital products to improve adoption, engagement, and conversion.
- Analyze product performance, identify enhancement opportunities, and translate insights into actionable improvements.
- Build and maintain product roadmaps, balancing business priorities, customer needs, and technical feasibility.
- Partner with design to assess customer journeys, identify friction points, and shape experience improvements.
- Collaborate cross-functionally with product owners, design, analytics, and business stakeholders to align on priorities.
- Support feature planning for loyalty, referral, incentive, protection, and emerging digital program experiences.
- Use data, research, experimentation, and stakeholder feedback to drive continuous product improvement.
- Leverage AI-native tools like ChatGPT, Claude, and Figma to enhance productivity and decision-making.
- Communicate proactively with stakeholders to maintain momentum amid shifting priorities.
Requirements
- Experience as a Product Manager, Product Owner, or similar role in a high-growth startup, scale-up, or technology company.
- Based in Calgary with the ability to work closely with local stakeholders.
- Proven track record of managing and optimizing existing digital products.
- Strong analytical and strategic thinking skills with the ability to assess performance and recommend improvements.
- Background in science, engineering, mathematics, economics, business, or a related analytical discipline preferred.
- Deep understanding of customer journeys, digital experience optimization, and product performance metrics.
- Comfort working with designers to translate insights into clear product improvements.
- High emotional intelligence: collaborative, calm under pressure, and able to build trust with stakeholders.
- Strong communication skills to explain trade-offs and keep teams aligned.
- AI-native working style with active use of tools like ChatGPT, Claude, and Figma.
- Bias toward action, continuous improvement, and practical problem-solving.
Nice to have
- Experience with loyalty, referral, rewards, customer incentive, protection, subscription, or demand-response products.