Solution Architect
Senior pre-sales Solution Architect role at an observability platform. Responsible for technical sales cycles, product demonstrations, proof of concepts, and custom solution development. Requires 5+ years of customer-facing technical experience, deep knowledge of Kubernetes, cloud platforms, Prometheus, OpenTelemetry, and observability tools.
Responsibilities
- Collaborate with account executives on complex technical sales cycles.
- Deliver presentations and product demonstrations highlighting value proposition.
- Oversee technical aspects of sales process, including sizing, discovery, and proofs of concept.
- Develop custom solutions to bridge gaps and enhance core product offerings.
- Advise customers on observability market best practices and appropriate solutions.
Requirements
- Minimum 5 years in customer-facing role such as pre-sales, solutions engineering, or technical architecture.
- Exceptional communication and presentation skills.
- Proven ability in technical integrations and conducting POCs.
- In-depth knowledge of Kubernetes, AWS, Azure, GCP, Docker, Prometheus, OpenTelemetry.
- Hands-on experience integrating these technologies into customer environments.
Nice to have
- Background in Engineering or DevOps.
- Previous experience in technical sales of Observability, Monitoring, APM, RUM, SIEM.
- Proficiency in coding with Java, Go, or Python.