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Customer Success Manager
·Israel
On-siteFull-timeFinTechLegalTech
Responsible for onboarding, training, and managing customer relationships, translating complex legal and financial concepts into actionable guidance, and partnering with product and engineering teams to enhance legal workflows and automation.
Responsibilities
- Lead customer onboarding, training, and long-term relationship management.
- Translate complex legal and financial concepts into clear, actionable guidance within the platform.
- Proactively identify opportunities to increase product adoption and improve workflows.
- Partner with Product, R&D, and Design to enhance legal workflows, automation, and document understanding.
- Serve as a trusted advisor for customers navigating routine and advanced legal/compliance scenarios.
Requirements
- LLB or JD degree.
- 2+ years of experience as a corporate lawyer, legal associate, or counsel.
- Experience advising founders, legal teams, or VC-backed companies.
- Excellent written English and communication skills.
- Ability to drive projects end-to-end in a fast-paced environment.
- High ability to multitask without compromising quality.
- Tech-savvy mindset with comfort using modern software tools.
- Strong customer-facing skills with a professional approach.
Nice to have
- Experience with equity platforms or cap table systems.
- Exposure to global entities and multi-jurisdiction equity plans.
- Background in startup law, venture financing, or equity compensation structures.
Benefits
- Build with purpose: apply legal expertise to shape global compliance automation.
- High ownership: work directly on customer-critical workflows with real-world impact.
- Technical depth: operate at the intersection of legal, product, and financial engineering.
- Collaboration: partner with top engineers, designers, and product leaders.
- Team culture: ambitious, supportive, and impact-driven.
- Startup energy: join a fast-growing company backed by leading investors.