Q
Senior Sales Enablement Manager
Not specifiedFull-timeSales OperationsEnterprise SoftwareReal Estate
Own sales enablement across the full go-to-market motion for a B2B SaaS platform serving the commercial real estate market. Lead onboarding, coaching, sales process improvement, CRM hygiene, and alignment across Sales, Customer Success, Marketing, and Revenue Operations.
Responsibilities
- Rebuild and manage onboarding programs for account executives.
- Own the sales playbook, including discovery, objection handling, demonstrations, negotiation, and competitive positioning.
- Diagnose pipeline bottlenecks and address related skill or process gaps.
- Conduct call reviews, role-play sessions, and deal reviews with account executives.
- Own HubSpot hygiene, including pipeline stages, required fields, data completeness, and deal audits.
- Identify and improve inefficient HubSpot workflows in partnership with Revenue Operations.
- Ensure CRM structure supports Sales and Customer Success processes, not only reporting.
- Partner on tooling decisions affecting sales representatives and Customer Success managers.
- Run ongoing training and alignment sessions across Sales, Customer Success, and Marketing.
- Maintain consistent messaging and talk tracks from marketing through sales conversations and Customer Success handoffs.
- Support Customer Success with escalation playbooks and leadership-to-CSM account handoffs.
Requirements
- At least 7 years of experience in sales or go-to-market enablement at a B2B SaaS company.
- Hands-on CRM experience covering data hygiene, workflows, and pipeline configuration.
- Working knowledge of Gong or an equivalent call-intelligence platform.
- Strong facilitation skills, including group training, one-to-one coaching, role-play, and direct feedback.
Nice to have
- Experience selling to or enabling teams in commercial real estate, architecture, workplace, or facilities management software.
- Experience leading cross-functional alignment across Sales, Customer Success, and Marketing.
- Exposure to Customer Success motions such as renewals and expansion conversations.