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E-commerce Operations Manager
Not specifiedFull-timeSupply Chain ManagementBeauty and Personal CareWellness
Build and improve day-to-day operations for a growing beauty and wellness e-commerce brand. Work across supply chain, inventory, logistics, operational systems, and internal teams.
Responsibilities
- Set, monitor, and improve operational standards for supply chain efficiency, inventory accuracy, and SLA performance.
- Manage daily operations with third-party logistics providers, shipping companies, and local and international suppliers.
- Maintain and automate operational information systems, including Shopify and Zoho CRM/ERP.
- Plan and replenish inventory, forecast demand, manage purchasing, and oversee local and international orders.
- Identify bottlenecks, assess processes, and build operational infrastructure that supports growth and cost efficiency.
- Coordinate workflows across marketing, product, and customer service teams.
Requirements
- 3–5 years of hands-on experience in e-commerce operations, supply chain, or logistics.
- Experience with consumer products or retail is required.
- Proven experience working with third-party logistics providers, shipping companies, and local and international suppliers.
- Strong Microsoft Office skills, especially advanced Excel, including PivotTables, VLOOKUP, and data analysis.
- High-level spoken and written English for working with international suppliers and systems.
- Strong organizational and interpersonal communication skills, ability to manage multiple priorities, and a hands-on approach to problem-solving.
Nice to have
- Experience with Shopify and Zoho CRM/ERP.
Benefits
- Opportunity to make an impact, lead processes, and grow with a growing company.
- Dynamic, entrepreneurial work environment.