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Growth and Loyalty Manager

10bis תן ביס·Tel Aviv, Israel·en
Not specifiedFull-timeMarketing OperationsFood Delivery

Own growth and loyalty initiatives for a consumer platform, improving customer retention and lifetime value through rewards, personalization, and partnerships.

Responsibilities

  • Own and scale loyalty programs, reward mechanics, and retention models to increase order frequency, reduce churn, and improve customer lifetime value.
  • Use behavioral data to create personalized customer journeys across touchpoints.
  • Identify brand partnerships and co-marketing opportunities.
  • Lead and mentor the Growth team and align cross-functional stakeholders.

Requirements

  • 4+ years of experience in growth, loyalty, or targeted marketing in eCommerce, consumer apps, or digital platforms.
  • Experience managing a team and leading cross-functional projects in a matrix organization.
  • Hands-on CRM experience with behavioral segmentation, targeted communications, and personalized customer benefits.
  • Ability to interpret metrics and turn data insights into marketing and commercial actions.
  • Understanding of product and platform mechanics and familiarity with the Israeli consumer market.

Nice to have

  • Experience with loyalty programs, customer clubs, rewards, or brand partnerships.

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