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Senior Product Manager, Mobile SDK (9-Month Fixed-Term)

Pendo.io·Herzliya, Israel·en
HybridFull-timeProduct ManagementEnterprise Software

Own a mobile SDK product serving enterprise applications across native and hybrid frameworks. This full-time, nine-month fixed-term role is based in Herzliya, Israel, with 2–3 in-office days per week.

Responsibilities

  • Own the mobile SDK roadmap, release planning, versioning, deprecation, and adoption across a fragmented installed base.
  • Extend mobile product capabilities with AI, including tagging, installation, guide building, and access to mobile behavioral data.
  • Lead customer escalations: provide weekly status updates, triage severe issues with Engineering and Support, and communicate during production incidents.
  • Deliver enterprise commitments including offline guide serving, hybrid-app guide delivery, and session replay payload reduction.
  • Partner with customer engineering, customer success, and sales teams on renewal-critical accounts and at-risk revenue.
  • Unify cross-platform experiences by closing hybrid framework gaps, enabling guide delivery across native and WebView surfaces, and improving developer experience and integration.

Requirements

  • At least 5 years of B2B SaaS product management experience in a multicultural, global organization.
  • At least 3 years owning an SDK or developer-integrated product as a product manager, including versioning, release strategy, backward compatibility, deprecation, adoption across fragmented installations, and crash impact.
  • Fluency in native iOS and Android and the integration differences among hybrid frameworks.
  • Demonstrated judgment about AI product applications; experience shipping an AI-powered capability or clearly assessing where AI improves a workflow. Active use of AI tools in work.
  • Experience handling severe escalations involving an SDK-related production issue in a customer application.
  • Strong English-language enterprise customer communication skills, including work with large regulated accounts and engineering teams; comfortable with US stakeholders and asynchronous collaboration.
  • Available to start as soon as possible and commit to the full nine-month term.

Nice to have

  • Experience with product analytics, session replay, crash reporting, or digital adoption platforms.
  • Mobile engineering experience before moving into product.
  • Experience taking ownership of a product mid-flight or in an interim, transition, or turnaround assignment.
  • Experience with design partners or early-access programs for enterprise engineering teams.
  • Experience with comparable mobile SDK tools.

Benefits

  • Full benefits from day one, including health, pension, meals, and lifestyle benefits; in-office perks and financial upside.

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