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Technical Support Specialist

קבוצת יעל·Bet Shemesh, Israel·he
On-siteNot specifiedIT Support

Provide internal Tier 1–3 technical support for users at a leading organization in Beit Shemesh. The role covers hardware, software, endpoint equipment, and core IT infrastructure.

Responsibilities

  • Provide internal technical support and troubleshoot user issues
  • Handle hardware and software faults
  • Disassemble and assemble computers and printers
  • Administer and maintain Active Directory, GPO, DNS, and DHCP
  • Work with storage and backup systems, including Veeam
  • Monitor IT systems and communications equipment

Requirements

  • 1–2 years of experience in technical support roles
  • Experience administering and maintaining Active Directory, GPO, DNS, and DHCP
  • Experience installing software and operating systems, especially Windows
  • Ability to provide efficient and high-quality support to internal users
  • Experience handling printers and endpoint equipment

Nice to have

  • Linux experience
  • iOS experience

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