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Technical Support Representative

Not specifiedNot specifiedIT SupportRetail

Provide first-line technical support for self-service checkout systems at retail branches, helping branch managers resolve issues and maintain operations.

Responsibilities

  • Provide first-line technical support to branch managers
  • Diagnose self-service checkout issues and guide users through solutions
  • Track incidents from report through resolution
  • Document support requests and help maintain uninterrupted branch operations

Requirements

  • Strong technical aptitude
  • Problem-solving skills and responsibility for following issues through to resolution
  • Service-oriented approach and ability to explain instructions clearly
  • Available to start immediately

Nice to have

  • Experience with computerized checkout systems

Benefits

  • High salary
  • Company-funded professional training
  • Opportunities for career advancement

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