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Junior IT Support Specialist
Not specifiedFull-timeIT Supporthealthcare
Provide hands-on and remote technical support to employees across the organization. Full-time, Sunday through Thursday, 08:30–17:30, with rotating weekend on-call duties.
Responsibilities
- Provide in-person and remote technical support to employees at all organizational levels.
- Troubleshoot hardware, software, operating systems, and end-user equipment, including workstations, laptops, printers, and telephony.
- Manage user accounts and permissions in organizational systems.
- Resolve basic network connectivity issues.
- Assist the IT department with projects and infrastructure upgrades.
Requirements
- At least one year of organizational Help Desk experience.
- Practical experience with Active Directory and Exchange Online.
- Strong knowledge of Microsoft operating systems and Microsoft 365 applications.
- Willingness to work full-time and take part in a regular rotating weekend on-call schedule.
Nice to have
- Relevant IT or systems training, network administration studies, or a technology-related degree or certificate.