IT Support Technician
Provide Tier 2 technical support for user devices and resolve hardware, software, and connectivity issues in a Windows and Microsoft environment.
Responsibilities
- Troubleshoot hardware, software, and connectivity issues.
- Support users and endpoint devices in a Windows 10/11 and Office environment.
- Work with Active Directory and Microsoft systems in an environment with multiple servers and endpoint devices.
Requirements
- At least three years of experience as a Tier 2 PC technician.
- Experience troubleshooting hardware, software, and endpoint devices.
- Experience supporting Windows 10/11 and Microsoft Office.
- Experience with Active Directory, networking, and environments with multiple servers and endpoint devices.
- Strong technical aptitude.