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IT Support Technician

Not specifiedNot specifiedIT Support

Provide Tier 2 technical support for user devices and resolve hardware, software, and connectivity issues in a Windows and Microsoft environment.

Responsibilities

  • Troubleshoot hardware, software, and connectivity issues.
  • Support users and endpoint devices in a Windows 10/11 and Office environment.
  • Work with Active Directory and Microsoft systems in an environment with multiple servers and endpoint devices.

Requirements

  • At least three years of experience as a Tier 2 PC technician.
  • Experience troubleshooting hardware, software, and endpoint devices.
  • Experience supporting Windows 10/11 and Microsoft Office.
  • Experience with Active Directory, networking, and environments with multiple servers and endpoint devices.
  • Strong technical aptitude.

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