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IT Support Technician
Not specifiedNot specifiedIT SupportIT ConsultingCybersecurity
Join a team supporting business clients with IT systems while gaining exposure to information security. The role combines hands-on technical support, security-related work, and direct client communication.
Responsibilities
- Provide ongoing technical support to business clients for computers, networks, Microsoft 365, backups, and cloud services.
- Assist the information security manager with risk assessments, information database mapping, and implementing remediation requirements related to Amendment 13.
- Improve client systems and work procedures to strengthen information security.
- Communicate directly with clients, prepare quotations, and contribute ideas for department development.
Requirements
- Knowledge and experience with computer support and networks
- Strong communication skills when working with clients
- Creative, proactive approach and willingness to learn
Nice to have
- Familiarity with Microsoft 365 and information security tools
- Interest in developing the department and suggesting improvements
Benefits
- Opportunity to learn and develop professionally in information security
- Exposure to cloud and security technologies