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IT Support Technician
Not specifiedNot specifiedIT Support
Provide hands-on IT support for network and communication issues, Wi-Fi, computers, and user access to organizational systems. Work as part of an information systems technician team and support deployment projects.
Responsibilities
- Troubleshoot network and communication issues and install, configure, and maintain Wi-Fi networks.
- Support remote work and access to organizational systems.
- Resolve hardware and software issues on computers and endpoint equipment.
- Install system images on new computers and support operating systems and Office applications.
- Provide on-site, real-time technical solutions and user support.
- Participate in Microsoft Authenticator and Windows 11 implementation projects, handling support requests.
Requirements
- Experience troubleshooting network and communication issues.
- Knowledge of operating systems.
- Experience troubleshooting computer hardware and software.
- Experience installing Wi-Fi.
- Teamwork, service orientation, responsibility, and problem-solving ability.
Nice to have
- Experience implementing Microsoft Authenticator and Windows 11.