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IT Support Specialist – Learning Management Systems

Not specifiedNot specifiedIT Support

Join an expanding information systems team supporting the organization’s learning management system (LMS). Provide technical and application support to users, manage access, resolve issues, and assist with implementing new processes and modules.

Responsibilities

  • Provide technical and application support to system users.
  • Manage user permissions and resolve system issues.
  • Assist with implementing new processes and modules.

Requirements

  • Strong technical aptitude and ability to learn new systems independently.
  • High service orientation, excellent interpersonal skills, and ability to work as part of a team.

Nice to have

  • Experience with information systems or application support; 1–3 years is an advantage.
  • Experience with or in-depth familiarity with learning management systems (LMS) is a significant advantage.
  • Familiarity with HR information systems (HRIS) or interfaces with ERP systems such as SAP.
  • Basic database experience and data analysis, including Excel or SQL.

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