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IT Support Specialist

Not specifiedFull-timeIT SupportHigher Education

A college is hiring a full-time IT Support Specialist to provide technical support to employees and troubleshoot desktop and laptop issues. The role includes a monthly Friday shift from 8:00 to 13:00, with overtime as needed. Immediate start.

Responsibilities

  • Provide technical support to college employees by phone and in person.
  • Troubleshoot software, hardware, and network issues on desktop and laptop computers.

Requirements

  • Experience installing and maintaining Windows and Linux operating systems and supporting end users.
  • In-depth familiarity with Microsoft Office, OneDrive, and Software Center.
  • Strong service orientation and ability to work independently and as part of a team.
  • Ownership, accountability, and ability to work under pressure.

Nice to have

  • Microsoft certification in a relevant field or networking.
  • Practical engineering diploma in software or networking.

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