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IT Support Specialist

On-siteFull-timeIT SupportHealthcare Services

Full-time, on-site role supporting users and assisting with enterprise systems and infrastructure at a healthcare services company in Ramat Gan, near the train station. Includes a rotating 24/7 on-call duty, approximately one week every six weeks.

Responsibilities

  • Provide in-person and remote technical support to company users.
  • Troubleshoot computers, software, end-user equipment, and VDI environments.
  • Manage user accounts and permissions in Active Directory and Microsoft 365.
  • Support mobile devices and MDM systems.
  • Assist with server, backup system, and infrastructure maintenance.

Requirements

  • At least one year of technical support experience in an organizational domain environment.
  • Hands-on experience with Active Directory and Microsoft 365.
  • Basic knowledge of computer networking and Windows Server.
  • Willingness to participate in a rotating 24/7 on-call schedule.
  • Strong service orientation, responsibility, teamwork, and willingness to learn.

Nice to have

  • Experience with VMware, Linux, or backup systems.

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