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IT Support Specialist
On-siteFull-timeIT Support
Provide ongoing IT support and maintain the organization's computers, network, and systems at its Tel Aviv office. Full-time, Sunday–Thursday, 08:00–17:00, with occasional nonstandard hours as needed.
Responsibilities
- Install, maintain, and troubleshoot computers, endpoint devices, and printers
- Maintain hardware, software, and network environments
- Diagnose issues, including network problems, and manage service requests against SLAs
- Administer users, identities, and permissions in Active Directory and Microsoft 365
- Maintain servers and work with enterprise systems
- Test VPN connectivity through FortiGate and monitor and report information security events
Requirements
- At least two years of experience in IT support, computing, and networking
- Experience with Windows 10/11, Active Directory, and Microsoft 365
- Basic networking knowledge and familiarity with Event Viewer
- Experience working with information security standards, particularly ISO 27001
- Good English
- Willingness to work nonstandard hours when needed
Nice to have
- Experience with Priority