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IT Support Specialist

One Point·Israel·he

On-siteFull-timeIT SupportEnterprise Software

Provide application and technical support to customers of a software company in Jerusalem. The role includes software installations and updates, and training and onboarding users on dedicated and new systems.

Responsibilities

Provide application and technical support to customers
Install, upgrade, and update software
Train users and support implementation of dedicated and new systems
Participate in on-call rotations and Friday work as scheduled

Requirements

Technical aptitude and ability to learn quickly
Strong customer service orientation and interpersonal skills

Nice to have

Graduation from a computing or software course
Technical support experience
Background in communications units, companies, or retail computing systems

Benefits

Professional training and broad advancement opportunities
Professional team environment
Additional payment for on-call rotations and Friday work

Relevance

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