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IT Support Representative

Talent Solution HRO·Or Yehuda, Israel·he
Not specifiedNot specifiedIT Support

Support ministry staff with technical issues, user assistance, and access permissions.

Responsibilities

  • Provide technical support to ministry headquarters and district employees.
  • Troubleshoot issues and guide users.
  • Check eligibility and assign permissions in internal systems.
  • Handle requests through a CRM system and respond by phone.
  • Work with Outlook, Word, and Excel.
  • Coordinate with organizational stakeholders.

Requirements

  • Experience in technical support.
  • Proficiency with Outlook, Word, and Excel, including formulas and pivot tables.
  • Knowledge of CRM systems and Active Directory is required.
  • Service-oriented approach and strong interpersonal skills.

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