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IT Help Desk Technician
On-siteFull-timeIT Support
A leading organization is hiring a full-time, on-site IT Help Desk Technician at LYFE Towers in Bnei Brak. The role supports organizational users and maintains IT infrastructure.
Responsibilities
- Provide telephone and in-person technical support in a multi-user environment
- Diagnose and resolve hardware, software, networking, and end-user equipment issues
- Provide ongoing support for Windows environments
- Manage and maintain organizational IT infrastructure
- Support multimedia rooms
- Manage IT projects
- Provide some server support
Requirements
- At least 2 years of telephone and in-person support for end users
- Experience installing end-user equipment and troubleshooting network issues
- Experience managing users and permissions in Active Directory and Office 365, including Exchange
- Experience with Windows and Windows Server versions 2012–2019
Nice to have
- Experience with VoIP telephone systems
- Experience supporting multimedia rooms
Benefits
- Cibus meal card
- Parking