-
Help Desk Technician
On-siteFull-timeIT Support
A technology organization is seeking a service-oriented technician to provide user and application support. The full-time role is based in Petah Tikva, with 30% of the work involving on-site visits.
Responsibilities
- Provide telephone and in-person support to organizational users.
- Troubleshoot computer and peripheral equipment issues.
- Support internal applications.
- Manage user accounts in Active Directory.
- Work with Exchange and Microsoft 365.
- Diagnose basic network issues.
- Travel to field locations for approximately 30% of the role.
Requirements
- At least two years of Help Desk support experience.
- Microsoft network administration training.
- Experience with Active Directory, Exchange, and Microsoft 365.
- Familiarity with information security requirements.