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Help Desk Support Specialist
On-siteFull-timeIT Support
A large organization in Tel Aviv is seeking a Help Desk Support Specialist for full-time internal technical support. The role operates Sunday through Thursday, with one Friday shift per month, during morning hours.
Responsibilities
- Provide internal technical support to organizational users through remote access
- Troubleshoot and resolve computer and IT issues
- Manage users and permissions in Active Directory
- Support Windows operating systems, Office 365, endpoint equipment, and internal applications
Requirements
- Experience with Microsoft Windows operating systems, Office 365, endpoint equipment, and internal applications
- Experience managing users and permissions in Active Directory
- Customer-focused approach, patience, and good interpersonal skills
- Willingness to work long term
Nice to have
- IT certifications such as network administration, MCSA, cybersecurity, or information security certifications
- Prior technical support experience, including military experience