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Help Desk Support Representative

כלמוביל·Rosh Ha‘Ayin, Israel·he
On-siteFull-timeIT Support

Provide first-line support to employees using the organization’s computer systems, resolving issues or routing requests to relevant specialists.

Responsibilities

  • Operate the help desk for users of the organization’s computer systems.
  • Respond to technical issues by phone, chat, or remote access.
  • Route requests to relevant specialists when needed.

Requirements

  • At least one year of experience as a technical support representative in a call center.
  • Full proficiency with Windows and Microsoft Office.
  • Proficiency with Microsoft 365 cloud systems.
  • Experience with Active Directory.

Nice to have

  • Familiarity with SAP.

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Help Desk Support Representative | Full-Time Role | CVZilla