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Field Computer Technician

Mertens – Malam Team·Petaẖ Tiqva, Israel·heAgent
On-siteNot specifiedIT Support

Provide on-site technical support to end users at an organization in the Greater Tel Aviv area. Maintain computer systems, troubleshoot hardware and software, and install and upgrade computers and peripherals.

Responsibilities

  • Provide technical support to end users and deliver in-person field service
  • Maintain and operate computer systems; diagnose and resolve hardware and software issues
  • Install and upgrade desktop and laptop computers and peripheral equipment
  • Support Windows, Microsoft Office, Exchange, Active Directory, Teams, Zoom, and SSL VPN environments
  • Support meeting rooms and multimedia systems
  • Coordinate with relevant technical teams within the organization

Requirements

  • At least two years of experience providing computer services in an organization
  • Required certification in computing or computer technology
  • Strong command of Windows 11 and earlier versions, and Microsoft Office, especially Outlook
  • Experience with Microsoft Exchange, including mailbox and permission management
  • MCSE, MCITP, MCSA, or an equivalent recognized certification

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