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Experienced IT Support Specialist

קבוצת יעל·Israel·he
On-siteNot specifiedIT Support

Provide ongoing technical support to end users, maintain endpoint devices, and resolve hardware, software, operating system, and business application issues.

Responsibilities

  • Provide ongoing technical support to end users.
  • Install and configure computers and endpoint workstations.
  • Diagnose and resolve hardware and software issues.
  • Support Windows operating systems and Microsoft 365 applications.
  • Manage users and permissions in Active Directory.
  • Work with backup systems.

Requirements

  • At least two years of experience in Help Desk or user support, required.
  • Good knowledge and practical experience with Windows operating systems.
  • Experience supporting Microsoft 365.
  • Experience working with Active Directory.
  • Strong troubleshooting, independent working, rapid learning, and multitasking abilities.

Nice to have

  • Experience with backup systems.
  • Significant experience with Commvault.
  • Strong interpersonal skills and a high service orientation.

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